Frequently Asked Questions

  • We provide TNR services for self-trappers, TNR services with assisted trapping, and cat spay/neuter.

    Self Trapping:

    We provide you with training and loaner traps (requires a refundable deposit). You trap the cats and bring them to us for spay/neuter, then you pick them up after recovery and return them to their outdoor home.

    Assisted Trapping:

    Available for those physically unable to self-trap, large and complicated colonies, and hard-to-catch cats. Our resources for assisted trapping are limited, and wait times can be long. Usually only available inside Bernalillo County.

  • If you require our TNR services (both self-trapping and assisted trapping), you must fill out the form at streetcathub.org/tnr.

  • Our TNR services include a microchip check, a general health checkup, a spay/neuter, a FVRCP vaccine and a rabies vaccine.

    These services are free of charge within Albuquerque City Limits and Bernalillo County when contract funding is available.

    If you would like to receive a rabies certificate, we charge an additional $10.

  • We do not relocate cats and advise strongly against this.

    It is considered inhumane to euthanize community cats, and also illegal to relocate cats, as it is considered abandonment.

    Cats who are relocated are less likely to find survival resources such as food and water and are more likely to become injured in their attempt to return to where they consider home if they are relocated. In most cases, cat relocation is detrimental to the cat(s).

  • Two vouchers are accepted at Street Cat HUB:

    Zimmer Feline Foundation vouchers are provided for owned cats in the State of New Mexico and also community/feral cats in Valencia County. To obtain one of these vouchers, you must contact them directly at (505)466-1676.

    CABQ vouchers are offered by the City of Albuquerque for owned cats only. To obtain one of these vouchers, you must visit cabq.gov/pets/community-outreach-programs/spay-neuter to enter the spay/neuter lottery. We can occasionally offer these vouchers in-house to those who qualify.

    To find out if you qualify for a voucher(s), you must fill out our owned cat spay/neuter request form at streetcathub.org/spay. If you qualify and we have vouchers on hand, you will be notified by email.

  • An ear tip is the removal of approximately one centimeter of the tip of an adult cat’s ear. This is a universal marking demonstrating that a cat has been spayed/neutered. This is the cat equivalent to getting an ear piercing. The cat may be a bit sore at the site of the ear tip for a short period of time but has no other discomfort.

  • Kittens must weigh 2 pounds which is typically 9-12 weeks old.

    Kittens must be at least 6-8 weeks old for their mother to be spayed unless you want to bottle feed the kittens.

  • No. We currently do not have a foster or adoption program.

  • No. We currently do not have an adoption program.

  • For the safety of the cats, we do require that cats arrive in a humane trap or one of our transport carriers (transport carriers are only for cats that can be handled). Our team needs accessibility to the cats that is not possible in a carrier, and cats arriving in crates must be transferred to a trap which creates risk to the cat and the staff. Street Cat Hub offers a loan program for traps and transport carriers, as well as trapping classes.

  • To borrow our traps, you must first fill out a TNR request form at streetcathub.org/tnr where we will then contact you to provide you with the link to reserve traps. Traps must be reserved ahead of time and used ONLY for TNR cats. Upon pick up, we require a fully refundable deposit of $99. We allow you to borrow our traps for a maximum of two weeks.

    We have a limited supply of traps, causing longer wait times, but we are happy to loan you traps when available. Please make a reservation for traps before making a drop-off appointment.

  • Our scheduling link only allows appointments to be made 2 weeks in advance and updates daily.

  • To receive our services in this case, you must call our message line at (505)247-9357. Be aware that we do not have a receptionist, and you must leave us a voicemail. We will return your call as soon as possible to aid you in your request.

  • Please take the cat to an emergency vet such as Route 66 Veterinary Emergency & Critical Care Center as a “Good Samaritan Drop Off” or contact Animal Welfare.

    Route 66 Veterinary Emergency & Critical Care Center

    Address: 3601 Central Ave NE, Albuquerque, NM 87108

    Hours: Open 24 hours

    Phone: (505) 266-7866

    City Of Albuquerque Animal Welfare Department

    Address: 8920 Lomas Blvd NE, Albuquerque, NM 87112

    Phone: (505) 768-1975

    or call 311

  • No. We are by appointment only. We are typically scheduled out 1-2 weeks.

  • No. We are a high-volume spay/neuter clinic only. We are not a full-service clinic. If your cat is receiving spay/neuter services from us and would like us to make a note to have something checked, we could notify the clinic staff and veterinarian of your concern.

  • Yes. Every cat receives a one-year FVRCP and a one-year rabies vaccine*.

    *Rabies vaccines are only given to cats that weigh 3 pounds or more.

  • No. We only vaccinate at the time of the cats’ spay or neuter. Regional City and County Shelters may offer vaccination clinics, and Express Vet NM offers vaccination clinic appointments Tuesday through Friday.